Product Info

Customers Are Our Top Priority
WINNERS’ reputation has been built on offering our customers an ever-changing selection of brand-name family apparel and home fashions at great values every day. Our customers have always been and continue to be our top priority and the quality of product we sell is important to us.

Product Quality
At WINNERS, our values extend to the longstanding relationships we build with our vendors. The vast majority of our merchandise is comprised of name-brand goods purchased from name-brand vendors. Our vendors warrant to our Company that their goods have been manufactured and shipped in accordance with all applicable laws, regulations, and industry standards, including human rights standards.
If merchandise is found to be inconsistent with safety standards, we take appropriate steps and will remove the product in question from sale if necessary. In the case of product recalls conducted in cooperation with governmental agencies, we work closely with our vendors and/or the appropriate agencies to ensure the required recall information is available to our customers. We have solid practices in place which include instructing our stores to quickly pull recalled product off our shelves nationally and posting in-store signage to inform customers of actions they may take. Our customers may always contact Customer Service at 1-800-646-9466 (English) or 1-888-405-2335 (French) for additional information.

Product Recalls
For your convenience, we provide below a list of products sold by WINNERS that have recently been recalled in cooperation with Health Canada and other federal agencies. You can review further details, such as the steps you may take if you purchased the recalled item(s), by clicking on each link. The list below is limited to recent recalls, and, though we do try to keep it up to date, it is not intended to be an authoritative list of recalled products. For more information about product safety and safety recalls, please visit www.hc-sc.gc.ca.

PDF icon  Bollinger Fitness Recalls Resistance Bands  July 2014

PDF icon  Attitudes Import Recalls Tripod Lamps  June 2014

PDF icon  TJX Canada Recalls Spiderman Water Bottle  June 2014*

PDF icon  TJX Canada Recalls Fahrenheit 1600W Hair Dryer  June 2014*

PDF icon  Allergy Alert - Undeclared Soy in I Heart Keenwah Brand Products   April 2014

PDF icon  Dyson Recalls Dyson Hot and Dyson Hot & Cool Heaters   April 2014

PDF icon  Petite Créations Recalls Fresh Feeders Baby Cubes with Rattle   January 2014

PDF icon  POOF-Slinky Inc. Recalls Scientific Explorer Science Education Kits   January 2014

PDF icon  Tourmaline Ionic Hair Dryer Recalled by Cosmetic Wholesale  July 2013

PDF icon  Buff Baby Rattle Recalled by Fred & Friends - Joint Recall with Health Canada and the United States Consumer Product Safety Commission (US CPSC)  June 2013

PDF icon  Canning Jar Lifter Recalled by Progressive International and Atlantic Promotions  February 2013

PDF icon  Suki Dining Chair Recalled by TJX Canada  December 2012*

PDF icon  Jelly Belly Christmas Deluxe Mix Recalled by Winners Merchants International  January 2012*

PDF icon  Polka-Dot Girls' Dresses Recalled by TJX  June 2011*

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This Product Info/Recall page is as of July 17, 2014.

*Recalls conducted of TJX private label merchandise remain on our product recall list for approximately three years. All other product recalls remain on this list for approximately 18 months.

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